Fastmail - Interrupted access to Fastmail services – Incident details

All systems operational

Interrupted access to Fastmail services

Resolved
Partial outage
Started about 1 month agoLasted 8 hours 16 minutes

Affected

Login & sessions

Partial outage from 7:25 PM to 12:30 AM, Operational from 12:30 AM to 3:41 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues.

  • Monitoring
    UTC
    Monitoring

    We expect the service to be restored for affected users, and we are currently monitoring closely.

  • Update
    UTC
    Update

    We're continuing to investigate. A small number of users may experience issues accessing Fastmail services.

  • Investigating
    UTC
    Investigating

    A small number of users are experiencing issues with accessing Fastmail services. We are currently investigating this incident with our network provider.