Fastmail - A problem with an IMAP server is disrupting Fastmail access for some users – Incident details

All systems operational

A problem with an IMAP server is disrupting Fastmail access for some users

Resolved
Operational
Started 10 months agoLasted 12 minutes

Affected

Web client and mobile app

Operational from 11:49 PM to 12:00 AM

Mail access (IMAP/POP)

Operational from 11:49 PM to 12:00 AM

Calendar (CalDAV)

Operational from 11:49 PM to 12:00 AM

Contacts (CardDAV)

Operational from 11:49 PM to 12:00 AM

General Availability

Operational from 11:49 PM to 12:00 AM

Updates
  • Resolved
    Resolved

    We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.

  • Monitoring
    Monitoring

    The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.